Marketing communications professional with over 20 years of editing, copywriting, graphic design, and publications management experience in science, engineering, finance, nonprofit arts, and higher education.

Skills

• Graphic, web, social media, and email design expertise, including HTML, WordPress, Drupal, Google Analytics, Constant Contact, MailChimp, and Adobe Creative Cloud with Photoshop and InDesign
• Compelling design within brand identity guidelines
• Marketing copywriting with excellent storytelling skills to effectively communicate ideas and change minds
• Editing for grammar, spelling, and style (AP, Chicago)
• Understanding of research and scholarly work and ability to translate ideas for a wider audience
• Comfort with collaboration and content management technologies such as SharePoint, Teams, Google Apps, Adobe Workfront, WebEx, and more
• Project management and understanding of best practices on a creative team
• Database design and management
• Expertise in MS Office (Word, Excel, PowerPoint.)
• Learns new software rapidly and thoroughly to the point where I can train others
• Excellent written, interpersonal, and cross-cultural communication skills
• Creative problem-solver

Educational History

• B.A. English (Honors, Cum Laude, Phi Beta Kappa), Minor Fine Arts, University of New Hampshire
• Harvard Extension School Graduate course: Web Design with XHTML and CSS
• Boston University Graduate courses: Web Design for Arts Nonprofits and Nonprofit Development

Professional Experience

Marketing Communications and Graphic Design, Freelance, 2001 – Present

• Compose and edit marketing, education, and research copy
• Create websites, fliers, postcards, posters, and email campaigns
• Design original art and layouts or adapt existing templates to clients’ needs and standards, including Word template design and remediation

Senior Editor/Science Writer, Verisk (AIR), Boston, MA, 07/2017 – 11/2022

Worked with a global team of scientists, engineers, actuaries, product managers, and others to promote our models and consulting services, helping organizations to prepare for the financial impact of catastrophes before they occur.

• Writing and Editing: Researched, wrote, and edited compelling communications with technical expertise, including proposals, brochures, presentations, articles, blogs, web pages, newsletters, and email campaigns
• Project Management: Edited mission-critical reports, incorporating team inputs with clarity and consistency and ensuring on time delivery
• Template Design: Designed and maintained company-wide Microsoft Word templates, coordinated company roll-out, and developed associated training materials

Marketing Communications, Joint Center for Housing Studies at Harvard University, Cambridge, MA, 09/2015 – 03/2017

Created and managed strategic communications to build the center’s reputation as a national leader in housing research.

• Website, PR, and Social Media: Wrote and edited website, newsletter, blog, and other content to promote the center’s outputs. Designed outputs for web and social media. Wrote news releases and worked with the media. Maintained mailing lists and designed, tested, and delivered targeted mailings.
• Publication Management: Coordinated working paper series and blog; working with researchers and editors to maintain publication schedule
• Event Support: Planned, promoted, and executed local and national events. Designed and edited brochures, press packets, and other event materials

Lab Coordinator, Edmond J. Safra Center for Ethics at Harvard University, Cambridge, MA, 02/2013 – 06/2015

Supported fellows and promoted their work at an interdisciplinary research center under Director Lawrence Lessig.

• Website, Blog, and Social Media: Crafted content for the website and managed updates. Solicited, edited, and updated the blog, plus aided in the conversion to a new OpenScholar website. Promoted our research, recent publications, and upcoming events via Twitter, Facebook, newsletter, and other web resources.
• Publication Management: Coordinated all aspects of publication for our Working Paper series. Organized editors, managed workflow, and corresponded with contributors. Provided QA to insure all aspects meet strict style guides. Organized and edited e-books, and managed Amazon publishing process.
• Research Support: Assisted Lab Fellows with research tasks, including proofing papers and presentations. Provided administrative support for the Research Director. Other projects as assigned.
• Fellowship Coordination: Provided support for the Center’s Lab Fellows and Collaborative Research Projects, and helped build a cohesive community within the Lab. Promoted and coordinated our fellowship application process and was the main point of information for applicants.
• Event Support: Organized weekly in-house seminars and university-wide special events. Provided course support, audio-visual support, and archiving of materials. Coordinated publicity and technical aspects of our successful Hacking iCorruption event at MIT’s Media Lab. Managed presentations and provided on-site support for our two-day Ending Institutional Corruption event.

Temporary Assistant to Director of Operations, Harvard Catalyst | The Harvard Clinical & Translational Science Center, Boston, MA, 12/2012 – 2/2013

Supported a research center with education and services focused on growing grant opportunities at Harvard Medical School, associated hospitals, and other schools.

• Communications: Coordinated website updates, redesigned web pages and wrote copy. Coordinated newsletter, solicited and edited content, wrote articles, designed layouts, and managed publication.
• Administrative and Research Support: Assisted in grant submittal process and provided information to applicants. Organized meetings for senior staff. Coordinated other projects as assigned.

(10/2011 – 10/2012, abroad in England while my spouse was finishing a graduate program.)

Office Manager, Film Study Center at Harvard University, Cambridge, MA, 10/2008 – 9/2011

Provided marketing communications and administrative support, promoting fellowships, educational programs, and events at a small independent media arts center.

• Communications: Communicated effectively with multiple audiences within and without Harvard. Wrote news, event announcements, and other marketing copy for website and social media. Designed and print managed posters, fliers, and event programs. Redesigned website in XHTML, and supported another in WordPress. Designed and managed advertising of events. Aided artists with grant proposals and class presentation materials.
• Event Management: Arranged event facilities, catering, and associated support for film screenings and visiting artist events at the Harvard Film Archive. Facilitated guest speakers’ travel details. Collaborated with other academic organizations on diverse media projects such as a human rights awareness projection event.
• Administrative Support: Proactively coordinated cross-disciplinary media arts fellowship center. Supported programming and financial details. Responded to faculty, students, and other university organizations’ requests. Acted as primary point of information for our program. Participated in departmental planning meetings.
• Project Coordination: Designed a FileMaker equipment database, making an accurate and timesaving way of tracking film and sound equipment across multiple users. Facilitated the start of the new Secondary Field in Digital Media Practice, including building student database and coordinating website launch. Proposed and designed an online fellowship application form and FileMaker database, making it entirely paperless and improving efficiency.
• Fellowship Coordination: Aided resident fellows with administrative and project support tasks. Promoted our fellowships, recruiting via print media, department contacts, and news sources. Advised candidates on eligibility and applications. Managed application process from start to finish. Organized committee meetings. Researched, collated, and presented data on candidates for committee members. Wrote and coordinated award notifications. Designed orientation packet.

Administrative Assistant, Massachusetts Institute of Technology Alumni Fund Office, Cambridge, MA, 02/2007 – 01/2008

Supported fundraising, coordinated databases, and created development communications to engage MIT alumni.

• Marketing Communications: Managed and composed website content. Designed, wrote, and edited print and web collateral and managed production.
• Development and Database Support: Maintained FileMaker Pro donor database, ran reports on SunGard BSR Advance, and participated in database user group. Supported reunion events and fundraising.

Senior Staff Assistant, Boston University Playwrights’ Theatre and Graduate Playwriting Program, Boston, MA, 8/2002 – 7/2006

Supported marketing, programming, and education in a professional theater and MFA program.

• Marketing: Created visibility for events and programs through writing marketing copy, securing of media coverage of performances, and working to build our audience. Maintained FileMaker Pro database and organized mailings and emails. Wrote newsletter with nationwide following with opportunities for playwrights.
• Graphic & Web Design: Designed and wrote advertisements, newsletters, postcards, posters, and programs. Managed print production and Q.A. Redesigned program website, resulting in significantly higher web traffic and an over 300% increase in student applications.
• Event Management: Aided in coordination of the regular season of plays, supported use of our venue by outside theatre companies, and managed aspects of the Boston Theater Marathon charity fundraiser.
• Fundraising: Reworked our nonprofit fundraising strategy from the ground up, including writing a case file, rebuilding our donor database, writing a successful grant, and successfully completing the first Annual Fund campaign with over 200% return on investment.

Marketing Communications and Photo Editor, Kaon Interactive Inc., Maynard, MA, 2/2000 – 7/2002

Provided marketing and digital photo production coordination with 3D modeling at a web technology startup.

• Marketing: Designed branding, website, and trade show print materials
• Digital Image Production: Managed digital photography and 3D model production process. Edited thousands of photos to meet exacting production specifications. Managed visual QA for outputs from outsourced design team. Developed training program and wrote training materials.

References available upon request.